How AI is Improving the Customer Experience in the Energy and Utilities Industry

August 30, 2018
In the technological age, customer engagement has become a critical factor in customer satisfaction. Through the use of artificial intelligence, companies are able to streamline processes, reduce costs, and overall improve the customer experience. Join SparkCognition's Jessica Hamm and Duke Energy's Rodney James in exploring this use of AI in the Energy and Utilities industry.
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